Services to our customers:
Flew Chart in bellow demonstrates the planning & operation process of Essence Aria in frame of two main technical and marketing departments. As can be seen, CRM gives suitable feedback from the market and our customers to marketing department for giving proper advice to our company after monitoring the market besides technical department backup from our company and customers. Gathering of these information help our company for preparation of proper strategy and marketing plan.
to live up to our customers satisfications, Essence Aria offers the following services by help of its professional departments:
- Marketing services
- Technical services
- Before and After sale services
This services are maintained by:
- Regular communication of our marketing & technical departments with our customers
- Empowering staffs with effective training precess
- Immidiate response to our customers
- Applying of CRM principles
- Monitoring the customers market in order to develop their products.
- Presentation of a specific package to our customers including technical information and marketing reports beside giving the samples to them.
- Close relationships of our loboratory experts with our customers
- Close relationships with authoritiesof our health ministry which issue importation permisions of ingredients.